1. Does FronMed provide on-site IT support, or is it remote only?

FronMed offers both on-site and remote IT support. Our team can assist remotely for software troubleshooting, security monitoring, and system updates, while on-site visits are available for hardware issues, network setup, and medical device integration.

2. How does FronMed handle IT security for telehealth services?

We ensure that telehealth platforms remain secure and compliant by:
πŸ”Ή Implementing end-to-end encryption for virtual consultations
πŸ”Ή Ensuring HIPAA-compliant video conferencing & data storage
πŸ”Ή Providing cybersecurity audits to identify vulnerabilities

πŸ’‘ Our telehealth security solutions protect both patient privacy and provider liability.

3. What kind of cybersecurity training does FronMed offer for healthcare staff?

We provide customized cybersecurity training for medical professionals, including:
βœ” HIPAA compliance workshops
βœ” Phishing & ransomware attack prevention
βœ” Best practices for handling patient data securely
βœ” Proper use of EHRs & IT systems to minimize security risks

πŸ’‘ Regular training helps reduce data breaches caused by human error!

4. Can FronMed help us migrate to a cloud-based EHR system?

Yes! We provide full EHR migration support, including:
βœ… Selecting the right cloud-based EHR platform for your practice
βœ… Secure data transfer & backup solutions
βœ… Minimizing downtime during the migration process
βœ… Ensuring HIPAA compliance & data integrity

πŸ’‘ Moving to the cloud enhances security, accessibility, and workflow efficiency.

5. How often should we update our healthcare IT infrastructure?

It’s recommended to review and upgrade IT systems every 3-5 years to ensure:
βœ” Compliance with the latest cybersecurity standards
βœ” Compatibility with new medical devices & software
βœ” Optimized performance & reduced downtime

πŸ’‘ FronMed provides IT infrastructure assessments to help you plan upgrades efficiently!

6. What should we do if we experience a cyberattack or data breach?

If you suspect a cybersecurity breach, follow these steps immediately:
πŸ”Ή Disconnect affected systems from the network
πŸ”Ή Contact FronMed’s 24/7 cybersecurity response team
πŸ”Ή Report the breach as per HIPAA requirements
πŸ”Ή Conduct a forensic investigation & implement security patches

πŸ’‘ FronMed offers incident response and recovery plans to protect your practice!